Using Access ID and Contract ID to create on-premises professional support incidents
April 19th, 2019
Online submission portals
| Product | Portal | Requirements | Access ID and Contract ID | More information |
| Any on-premises product | https://aka.ms/OAS | MSA/AAD account | Required | See step-by-step guidance below. |
| Microsoft Office 365, Microsoft Dynamics CRM Online | https://portal.office.com | Office portal sign-in | Not required | MPN Partners see 4020188 Technical Support for Microsoft Partners |
| Microsoft Azure | https://portal.azure.com | Azure subscription sign-in | Required | MPN Partners see 4020188 Technical Support for Microsoft Partners |
| For Partners only
Any product + Partner specific support options |
http://aka.ms/ContactSupport | Microsoft Partner associated AAD sign-in required for MPN Program and Technical Presales and Deployment Services online submission.
Any user can use Chat for MPN Program requests |
Required for On-premises and Azure | Partners only |
Categories: Uncategorized
