About

July 28th, 2017

Contact
LinkedIn
James OConnor

Company
Blue Cross Blue Shield of Arizona

I am a Microsoft Dynamics CRM Architect based in the Phoenix, AZ and work with clients across the country. I’ve been involved with CRM in general since 1998 with an emphasis in Dynamics CRM since 2003 and ClickDimensions since 2014. I cover all aspects of CRM implementations including Project Management, business analysis, architecture and design, implementation, upgrades and training. I am fully certified in Dynamics 2013 as well as ClickDimensions. My focus has been sports and entertainment working with 10 national sports franchises within the MLB, NFL, NBA, NHL and MLS leagues. This focus has been ticketing system integrations and fan sales management.

The Blog

Much of this blog will be dedicated to issues that I have run into during upgrades, redeployment’s and enterprise environments. It will be a mix of configuration and development, performance, Window OS issues as well as other that can cause issues on installation or upgrades. In addition I will include other MS CRM information that has been helpful to me but may not be readily available. (Blog started 5/2010)

Disclaimer

The content of this site are my own personal opinions or shared posts and do not represent my employer’s view in anyway.

Some techniques described in these articles may not be supported by Microsoft. If you apply these changes to your implementation, then I, my employer or Microsoft cannot be held responsible for any issues that may arise.

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