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MS CRM 2011 AddWindowsIdentityToPrivilegeGroups error installing SRS Data Connector

December 13th, 2011 DynamicsMSCRM

I set out to install the SRS Data Connector on the reporting server for my customer. In this situation, we are dealing with a hosted solution and the hosting company installed SRS. Installing the connector is normally a simple task.

Below is the error I received when installing the SRS Data Connector.

Microsoft.Crm.Setup.SrsDataConnector.AddWindowsIdentityToPrivilegeGroups failed.
Name translation: Could not find the name or insufficient right to see name. (Exception from HRESULT: 0×80072116)

When you click to view the log file you will see the account name that is trying to be added. Below are the lines from the log file just before the error

”11:54:59| Info| Executing Install action: Microsoft.Crm.Setup.SrsDataConnector.AddWindowsIdentityToPrivilegeGroups
11:54:59|Verbose| Adding account rssvr\sqlserverrssvr to group LDAP://…”

The SQL Reporting Services (SRS) were installed and running using a local computer user account on the SQL server. That account could not be added to the necessary Active Directory group because it was not a domain account. I reconfigured SRS to run using a domain account. I then attempted to install the SRS Data Connector again and successfully installed it.

Sourced From: Customer Effective

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