Archive for May 6th, 2011

MS CRM 2011 500 Internal Server Error on the Training Video Bar

May 6th, 2011 DynamicsMSCRM No comments

After installation of MS CRM 2011 to a non default location the Video bar shows a 500 Internal Server Error.

The video section is looking for the default help page which is pointed to C:\Program Files\Microsoft Dynamics CRM\CRMWeb\Help\Default.aspx. However, if you do not install into the default location the system will not dynamically adjust to the new installation area.

Moving the help directory to the location it is pointing to corrected the issue.

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Categories: 2011, Installation Tags: