MS CRM Online Resource Center
Although the Resource Center within MS CRM can be often overlooked, it brings together links and information in one location that can be a time saver and a central source for information including:
Information to help you get started.
Tips to make you more productive.
In-depth descriptions of product features and recommendations for using them to build your business.
Examples and advice from subject matter experts.
Easy access to other online resources related to Microsoft Dynamics CRM.
You can find information related to Microsoft Dynamics CRM within the Resource Center, Help, and on other resources available on the Web. Search automatically finds articles, videos, and Help topics based on a word or phrase. Help topics are usually step-by-step procedures based on a specific task. Articles are about end-to-end solutions.
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MS CRM XML-Generator for Picklist-values
Using this nifty little tool enables you to generate the needed XML-Code for creating picklist values. Although the browser-based customizing tools of Microsoft Dynamics CRM are very elegant, it still takes time to create the needed values, because it has to be done one at a time. Caution: Only use this tool, if you are really comfortable with manually editing exported XML-Customization Files! Use it at your own risk.
Sourced From: beatnik’s microsoft crm blog
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Mobile Express and Blackberry
After implementing Mobile Express in our Microsoft Dynamics CRM 4.0 environment, we found that some users with Blackberry smartphones could not open the Mobile Express site. We knew it was not a bug with Mobile Express, as these same phones could successfully launch Mobile Express in some of our client’s environments, just not ours.
Through the process of elimination, we found that the issue was Blackberry Browser related. The Blackberry actually has two browsers—the Blackberry Browser and the Internet Browser. When you launch the web browser on the Blackberry, if you go to options, General Options, you will see a dropdown for Browser. The default setting is Blackberry Browser, but you can change that setting to Internet Browser. The issue we found was that the Blackberry browser does not correctly interpret security certificates from some providers—that explained why these phones could correctly load the Mobile Express site from some environments but not from others.
Sourced From: Joel Lindstrom, a Solutions Consultant for CustomerEffective
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