Dynamics Biz Apps Blog

Did the administrator approve the email address? As that is new in CRM 2011, where the system administrator will have to go to the user records that are set to use the Email Router and click on “Approve Email” in the CRM Ribbon. If the user Outgoing profile is set to Router, and they have a valid Primary Email address, the user still will not show up in the Email Router until the administrator selects Approve E-mail on the user record.

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For the second year in a row a Hitachi Consulting customer has taken the top CRM prize at Convergence. Last year it was Panduit and this year Magma Design Automation.

Magma was a great project to work on and I am happy that all the hard work paid off.

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